No Claim Under MA Lemon Law For Smelly Car
- By Sergei Lemberg
- Published 06/10/2008
Remember the Smelly Car episode from Seinfeld? It went like this… The strong body odor of a valet is left in Jerry’s BMW 5 Series. Jerry is forced to try to sell the car, because the odor has taken a life of its own and permeated everything. When the car can’t be sold, Jerry winds up leaving it and the keys out on the street.
Well, art sometimes imitates life, or vise-a-versa, as
illustrated by a recent Massachusetts
lemon law decision coming out of the Appeals Court . The plaintiff bought a
Jeep in August 2003. Thereafter, at
least five times, she reported a foul odor like rotten eggs in the car each
time she started it up. Four times, she reported a rattle noise in the car of
undetected origin. Each time, the car
dealership repair center examined the car but could not detect either
problem.
The Plaintiff sued for breach of warranties, breach of contract,
and violations of G.L. c. 93A, the Massachusetts automobile lemon law and the Federal Magnuson-Moss
Warranty Act. The plaintiff also made a
claim seeking to revoke acceptance of vehicle under the Uniform Commercial
Code. The Plaintiff lost, both at the
trial court level and on appeal. Both
courts ruled that none
of her claims could be sustained because the defects of which she complained
were not ‘substantial’ - thus no breach of Mass Lemon Law or Chrysler’s
warranty occurred. The court bought the
manufacturer’s argument that the despite the ‘alleged’ foul odor and rattle
noise in a vehicle, the vehicle provided safe and reliable transportation.
I can see both sides of the argument. If a dealer cannot
duplicate a problem, it is very difficult to blame him for failing to fix it.
Plus smell and noise issues don’t really affect the drivability or safety of a
vehicle. On the other hand, I’m concerned that decisions like this reward
dealers for shirking responsibility for fixing intractable or intermittent
problems of the type the plaintiff complained of. As a result my advice is this: if something is wrong with your
car and the dealer doesn’t seem to find the problem, make sure you have friends
or family (Elaine, Kramer??) witness the problem.
Of course, if it gets unbearable, you can always just leave the
car on the street….
